Patient Account Registrar - Admitting

Prime Healthcare; Chino (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Chino Valley Medical Center is seeking a Patient Account Registrar to interview patients, collect demographics, and secure insurance details. The role requires handling data entry, coordinating with Admitting and PBX, and communicating with patients across all ages. A hospital background and solid communication skills are preferred.

The position is Per Diem with on-site duties in Chino, CA. The facility emphasizes quality care, teamwork, and a patient-centered approach, offering competitive

Qualifications

• Experience in hospital admissions or patient registration preferred.
• Knowledge of medical terminology is advantageous.
• Excellent written and verbal communication skills.
• Ability to multi-task and meet deadlines.
• Strong problem-solving and data-entry abilities.

Responsibilities

• Interview patients or representatives to obtain demographics.
• Secure insurance information, eligibility, benefits and authorizations.
• Coordinate with Admitting, PBX, and reception areas.
• Input and retrieve data on computer systems.
• Communicate with diverse patient populations using age-appropriate techniques.
• Maintain proficiency in medical terminology.
• Complete special projects within given timeframes.

Skills

Customer service

Communication skills

Analytical thinking

Multi-tasking

Medical terminology

Education

High School Diploma or GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Chino Valley Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Chino Valley Medical Center is a 112-bed community hospital established in 1972 and centrally located in Southern California’s Chino Valley. A nine-time recipient of the Healthgrades Patient Safety Excellence Award (2014-2022), Chino Valley Medical Center has been recognized nationally for its quality, including as among the 100 Great Community Hospitals by Becker’s Hospital Review in 2018 and as among the 100 Top Hospitals by IBM Watson Health. Chino Valley Medical Center is committed to serving the community’s health care needs with top-rated emergency care as well as senior services, orthopedics, surgical services and more. Learn more at www.cvmc.com.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

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Pay Transparency

Chino Valley Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $23.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf