Patient Account Registrar

Prime Healthcare; Reno (NV); On-site; USD 37,000 - 59,000; Part time

Job summary

Saint Mary’s Health Network in Northern Nevada seeks a Patient Account Registrar per diem. You will interview patients or representatives to collect demographics, verify insurance, and secure authorizations in a fast-paced hospital admitting setting.

You will work with Admitting, PBX, and reception, input data accurately, and communicate with patients across ages using appropriate terminology. Familiarity with medical terminology and strong customer service are a plus.

Qualifications

• Previous hospital admissions/registrar experience preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.

Responsibilities

• Interview patients or representatives to collect demographics.
• Secure insurance information, eligibility, benefits and authorizations.
• Collaborate with Admitting, PBX, and reception areas.
• Input and retrieve data on a computer.
• Communicate with diverse age groups using age-appropriate techniques.
• Maintain proficiency in medical terminology.
• Complete special projects within specified timeframes.

Skills

Written and verbal communication

Multi-tasking

Analytical thinking

Customer service experience

Education

High School Diploma or GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Mary’s Health Network, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

As a long-standing community partner with a 116-year history, Saint Mary’s Health Network offers Northern Nevada inpatient, outpatient, ancillary, and wellness services. Nationally recognized and accredited by the Joint Commission, as well as named one of the Top 100 Hospitals by Fortune/Merative and America’s Best 250 hospitals by Healthgrades, Saint Mary’s Regional Medical Center is a 352-bed acute care hospital offering a robust line of inpatient, outpatient and ancillary services including a top-rated Center for Cancer, surgical and orthopedic services, and an award-winning Cardiology program and more. The health system, a member of Prime Healthcare, also operates a fully-integrated Medical Group, multiple urgent care clinics, freestanding imaging, lab, and primary care clinics. For more information, visit www.SaintMarysReno.com.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

EDUCATION, EXPERIENCE, TRAINING

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required
• High School Graduate or GED Equivalent preferred.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf