Patient Account Registrar

Prime Healthcare; Plainfield, Northern (IL, KY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

Mercy Medical Center is seeking a Patient Account Registrar for per diem daytime shifts. The role involves interviewing patients to collect demographics, securing insurance details, and coordinating with Admitting and PBX/reception teams.

Proficiency in medical terminology and data entry is required. Ideal candidates will have hospital experience, strong communication skills, and the ability to multitask while meeting deadlines.

Qualifications

• Previous hospital admissions experience preferred.
• Knowledge of medical terminology preferred.
• Strong written and verbal communication skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High school diploma or GED required.

Responsibilities

• Interview patients or representatives to obtain demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Coordinate with Admitting and PBX/reception areas.
• Operate computer to input and retrieve data.
• Communicate with patients using age-specific techniques.
• Maintain proficiency in medical terminology.
• Handle special projects with specified timeframes.

Skills

Effective written and verbal

Multi-tasking

Analytical problem-solving

Customer service experience

Medical terminology knowledge

Education

High School diploma or GED

Job description

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• 1. Previous hospital experience as an admissions representative preferred.
• 2. Knowledge of medical terminology preferred.
• 3. Effective written and verbal communication skills
• 4. Ability to multi-task, prioritize needs to meet required timelines
• 5. Analytical and problem-solving skills
• 6. Customer Services experience required
• 7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Pay Transparency

Mercy Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $20.34. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Per Diem

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf