Patient Account Registrar

Prime Healthcare; Evanston (IL); Hybrid; USD 26,000 - 29,000; Full time

Job summary

Prime Healthcare is seeking a Patient Account Registrar for Saint Francis Hospital in Evanston, IL. The role involves interviewing patients to collect demographics, obtaining insurance details, benefits, and authorizations, and working closely with Admitting and reception areas.

Strong communication and medical terminology knowledge are essential. The position is per diem and requires the ability to input data accurately, multi-task, and meet deadlines while providing excellent customer service

Qualifications

• Experience in hospital admissions preferred.
• Knowledge of medical terminology preferred.
• Excellent written and verbal communication skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High School Diploma or GED required.

Responsibilities

• Interview patients or representatives to obtain demographics.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Input and retrieve patient data using a computer.
• Communicate with patients across age groups using appropriate terminology.
• Collaborate with Admitting department and reception areas as needed.
• Complete special projects within designated timeframes.

Skills

Customer service

Effective communication

Medical terminology

Multi-tasking

Interpersonal skills

Education

High School Diploma or GED

Job description

Overview

Department: Admitting

Schedule: Per Diem (as needed)

Facility: Saint Francis Hospital

Location: Evanston, IL

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Pay Transparency

Saint Francis Hospital offers competitive compensation and a reasonable compensation estimate for this role is $19.84. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf