Patient Account Registrar

Prime Healthcare; Plainfield (IL); On-site; USD 28,000 - 33,000; Part time

Job summary

Prime Healthcare is seeking a Patient Account Registrar to interview patients or their representatives to obtain demographics and secure insurance information, eligibility, benefits and authorizations as applicable. The role collaborates with the Admitting department and PBX/reception areas, using a computer to input and retrieve data.

This per diem, day shift position requires clear communication across diverse patient populations, proficiency in medical terminology, and the ability to

Qualifications

• Knowledge of medical terminology is preferred.
• Effective written and verbal communication skills are required.
• Ability to multi-task and prioritize to meet timelines.
• Customer service experience is required.
• Previous hospital admissions experience is preferred.
• Analytical and problem-solving skills are needed.

Responsibilities

• Interview patients or representatives to obtain demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Coordinate with Admitting department and PBX/reception areas.
• Operate computer to input and retrieve data.
• Communicate with diverse populations using age-appropriate techniques.
• Maintain proficiency in medical terminology.
• Complete special projects within specified timeframes.

Skills

Medical terminology

Written and verbal communication

Multi-tasking and prioritization

Customer service experience

Hospital admissions experience (pref)

Analytical and problem-solving skills

Ability to interact with diverse age/C

Education

High School Diploma or GED

Job description

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• 1. Previous hospital experience as an admissions representative preferred.
• 2. Knowledge of medical terminology preferred.
• 3. Effective written and verbal communication skills
• 4. Ability to multi-task, prioritize needs to meet required timelines
• 5. Analytical and problem-solving skills
• 6. Customer Services experience required
• 7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Pay Transparency

Mercy Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $20.34. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Per Diem

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf