Patient Account Registrar

La Palma Intercommunity Hospital; La Palma (CA); On-site; USD 31,000 - 44,000; Part time

Job summary

La Palma Intercommunity Hospital is seeking a Per Diem Patient Account Registrar to interview patients, collect demographics, and secure insurance information. You will work with the Admitting department and PBX/reception, input data, and communicate with a diverse patient population using age-appropriate language.

Strong medical terminology knowledge, accuracy, and customer service are essential as you help determine eligibility and benefits and support timely admissions in a safe, caring

Qualifications

• High School Diploma or GED required.
• Previous hospital admissions registrar experience preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet timelines.
• Customer service experience required.

Responsibilities

• Interview patients or representatives to obtain patient demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Work with the Admitting department, PBX operator, and reception areas.
• Input and retrieve data using a computer.
• Communicate with diverse patients using age-appropriate techniques.

Skills

Customer Service

Communication

Multi-tasking

Education

High School Diploma or GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! La Palma Intercommunity Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.Founded in 1972, La Palma Intercommunity Hospital is a 141-bed acute-care community hospital and the only hospital in La Palma. Our highly qualified team is committed to providing outstanding service in a safe, comfortable, and caring environment. Patients treated at La Palma Intercommunity Hospital benefit from the expertise of a large hospital system in a smaller, more personal setting. For more information visitwww.lapalmaintercommunityhospital.com.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Pay Transparency

La Palma Intercommunity Hospital offers competitive compensation and a reasonable compensation estimate for this role is $27.38 to $27.38. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf