Patient Account Registrar

Centinela Hospital Medical Center; La Palma (CA); On-site; USD 31,000 - 44,000; Part time

Job summary

La Palma Intercommunity Hospital is seeking a Patient Account Registrar to interview patients and obtain demographics, while securing insurance details and benefits. The role collaborates with the Admitting department and reception areas, inputting data and communicating with a diverse patient population.

The position requires familiarity with medical terminology, strong written and verbal communication, and the ability to multi-task to meet timelines.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.

Responsibilities

• Interviews patient or representative to obtain demographics.
• Secures insurance information, eligibility, benefits and authorizations as applicable.
• Works with Admitting department, PBX operator, and reception areas.
• Maintains proficiency in medical terminology.
• Completes special projects within specified timeframes.

Skills

Customer Services

Written & Verbal Communication

Multi-tasking

Analytical & Problem Solving

Education

High School Diploma or GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! La Palma Intercommunity Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Founded in 1972, La Palma Intercommunity Hospital is a 141-bed acute-care community hospital and the only hospital in La Palma. Our highly qualified team is committed to providing outstanding service in a safe, comfortable, and caring environment. Patients treated at La Palma Intercommunity Hospital benefit from the expertise of a large hospital system in a smaller, more personal setting. For more information visit www.lapalmaintercommunityhospital.com.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

Education and Work Experience

Previous hospital experience as an admissions representative preferred.

Knowledge of medical terminology preferred.

Effective written and verbal communication skills.

Ability to multi-task, prioritize needs to meet required timelines.

Analytical and problem-solving skills.

Customer Services experience required.

High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Pay Transparency

La Palma Intercommunity Hospital offers competitive compensation and a reasonable compensation estimate for this role is $27.38 to $27.38. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf