Patient Account Registrar

St. Joseph Medical Center; Kansas City (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance options

Paid vacation, sick time and holidays

Tuition reimbursement options

Paid time off

Bereavement leave

401K options

Tuition reimbursement

Life insurance

Disability insurance

Job summary

A healthcare facility in Kansas City seeks a Patient Account Registrar to collect and verify patient information while ensuring accurate eligibility and benefits. The candidate should have strong communication and customer service skills, along with a high school diploma or equivalent. Responsibilities include interviewing patients, verifying insurance, and supporting the admitting department. This full-time role offers a variety of benefits, including health insurance and tuition reimbursement.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Ability to gather accurate demographic and insurance information.
• Ability to explain processes clearly to patients of all ages.

Responsibilities

• Interview patients or authorized representatives to gather accurate demographic and insurance information.
• Verify insurance eligibility, benefits, and required authorizations.
• Enter and retrieve patient data using computerized systems.
• Communicate clearly with patients using age-appropriate techniques.
• Support Admitting department operations.

Skills

Effective written and verbal communication skills

Customer Services experience

Analytical and problem-solving skills

Ability to multi-task and prioritize

Multi-tasking

Analytical thinking

Education

High School Graduate or GED Equivalent

Job description

Overview

We are seeking a Patient Account Registrar, sometimes referred to as a Hospital Admission Representative. The Patient Account Registrar collects and verifies patient demographic and insurance information while ensuring eligibility, benefits, and authorizations are accurately obtained. The Patient Account Registrar collaborates closely with the Admitting team and communicates effectively with patients across all age groups.

Shifts Available: Days

Employment Type: Full Time

Hours: 10‑hour Wednesday‑Saturday – 7:00am to 5:30pm

Location: St. Joseph Medical Center - Kansas City, MO

Benefits

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Responsibilities

• Interview patients or authorized representatives to gather accurate demographic and insurance information
• Verify insurance eligibility, benefits, and required authorizations
• Enter and retrieve patient data using computerized systems
• Communicate clearly with patients using age-appropriate techniques across all life stages
• Support Admitting department operations, including reception, PBX functions, and special assignments

Qualifications

• Previous hospital experience as an admissions representative preferred
• Knowledge of medical terminology preferred
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem‑solving skills
• Customer Services experience required
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf