Patient Account Registrar

Talentify; Coshocton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Coshocton Regional Medical Center in East Central Ohio is hiring a Patient Account Registrar to collect patient demographics and manage insurance information during admissions.

This full-time role requires strong written and verbal communication, familiarity with medical terminology, and the ability to multi-task in a fast-paced hospital setting, with duties across admitting, PBX, and reception.

Qualifications

• High school diploma or GED required.
• Previous hospital admissions or patient access experience preferred.
• Strong written and verbal communication skills.
• Ability to work with medical terminology.
• Ability to multi-task and prioritize to meet deadlines.
• Customer service experience required.
• Knowledge of healthcare terminology preferred.

Responsibilities

• Interview patients or representatives to collect demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Collaborate with Admitting department including PBX and reception areas.
• Enter and retrieve data using computer systems.

Skills

Written communication

Verbal communication

Customer service

Analytical thinking

Multi-tasking

Prioritization

Problem solving

Medical terminology

Hospital experience

Education

High School diploma or GED

Job description

Overview

At Coshocton Regional Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of the Prime Healthcare Foundation, Coshocton Regional Medical Center is actively seeking new members to join its award-winning team!

Coshocton Regional Medical Center is a 56-bed, not-for-profit hospital serving East Central Ohio, providing 24-hour emergency services and acute care services, including a network of hospital-based physician clinics. Coshocton Regional is an Accredited Chest Pain and Heart Failure Center and has earned The Joint Commission's Gold Seal of Approval by demonstrating compliance with national standards for health care quality and safety. For more information, please visit www.coshoctonhospital.org.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

Education and Work Experience

Previous hospital experience as an admissions representative preferred.

Knowledge of medical terminology preferred.

Effective written and verbal communication skills.

Ability to multi-task, prioritize needs to meet required timelines.

Analytical and problem-solving skills.

Customer Services experience required.

High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Employment Status

Full Time

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf