Patient Account Registrar

Garden City Hospital; Garden City (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Garden City Hospital is seeking a Patient Account Registrar to interview patients or representatives to obtain demographics and insurance details, ensuring accurate data entry and eligibility verification. The role collaborates with the Admitting team, PBX, and reception areas, requiring strong communication and medical terminology proficiency.

The position emphasizes multi-tasking, timely processing, and quality patient service within a hospital setting, with full-time hours and day shifts.

Qualifications

• Previous hospital experience as admissions representative is preferred.
• Knowledge of medical terminology is preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer services experience is required.
• High School Graduate or GED is required.

Responsibilities

• Interviews patients or representatives to obtain demographics.
• Secures insurance information, eligibility, benefits and authorizations as applicable.
• Coordinates with Admitting department including PBX and reception areas.
• Operates computer to input and retrieve data.
• Communicates with patients using age-appropriate techniques.
• Maintains proficiency in medical terminology.
• Performs special projects or other assignments as directed.

Skills

Multi-tasking

Analytical skills

Communication skills

Customer service

Education

High School/GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
At Garden City Hospital, we pride ourselves on community involvement and commitment to preserving access to quality and compassionate healthcare. We are a state-of-the-art medical facility with over 300 licensed beds and a teaching hospital, offering medical education to students, residents and fellows from across the country. The residency and fellowship programs offer graduate medical education to more than 80 trainees in specialties. Garden City Hospital has an award-winning staff of over 350 of the area's best and brightest physicians from almost every specialty. Learn more at www.gch.org .

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf