Patient Account Registrar

Prime Healthcare Services; Chicago (IL); On-site; USD 24,000 - 34,000; Full time

Job summary

Prime Healthcare Services is seeking a Patient Account Registrar for Saint Mary of Nazareth Hospital in Chicago, IL. The role involves interviewing patients to collect demographics, securing insurance details, and coordinating with the Admitting team to process information and authorizations.

The position requires hospital admissions experience, strong communication, and the ability to multitask while maintaining accuracy in a fast-paced environment.

Qualifications

• Previous hospital admissions experience preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task and prioritize to meet deadlines.
• Analytical and problem-solving abilities.
• Customer service experience required.
• High School Diploma or GED or equivalent required.

Responsibilities

• Interviews patients or representatives to obtain demographics.
• Secures insurance information, eligibility, benefits and authorizations as applicable.
• Works with Admitting department (PBX operator and reception) and input/retrieve data.
• Communicates with patients across age groups using appropriate terminology.
• Maintains proficiency in medical terminology.
• May be assigned special projects with deadlines.

Skills

Hospital experience

Medical terminology knowledge

Communication skills

Multi-tasking

Analytical and problem-solving

Customer service

High School Diploma or GED

Education

High School Diploma or GED

Job description

Overview

Department: Admitting

Schedule: Per Diem - Variable shift

Facility: Saint Mary of Nazareth Hospital

Location: Chicago, IL

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• 1. Previous hospital experience as an admissions representative preferred.
• 2. Knowledge of medical terminology preferred.
• 3. Effective written and verbal communication skills
• 4. Ability to multi-task, prioritize needs to meet required timelines
• 5. Analytical and problem-solving skills
• 6. Customer Services experience required
• 7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Pay Transparency

Saint Mary of Nazareth Hospital offers competitive compensation and a reasonable compensation estimate for this role is $20.74. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf