Patient Account Registrar

Resurrection Medical Center; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Resurrection Medical Center in Chicago, IL seeks a Patient Account Registrar to collect patient demographics, insurance information, eligibility, benefits and authorizations in collaboration with Admitting.

The role requires strong computer skills, medical terminology knowledge, and the ability to communicate with diverse patient populations; involves evening shifts and a focus on accuracy and customer service.

Qualifications

• Previous hospital admissions experience preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet timelines.
• Customer service experience required.
• High School Graduate or GED Required.

Responsibilities

• Interview patients or representatives to collect demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Coordinate with Admitting department and PBX/reception areas.
• Operate computer to input and retrieve data.
• Communicate with patients using age-appropriate methods across all ages.
• Maintain proficiency in medical terminology.
• Complete special projects within set timeframes.

Skills

Communication skills

Multi-tasking

Analytical thinking

Customer service

Medical terminology

Hospital experience

Education

High School Diploma or GED

Job description

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Overview

Department: Admitting

Schedule: Full-time - Evenings

Facility: Resurrection Medical Center

Location: Chicago, IL

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Pay Transparency

Resurrection Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $17.05 to $23.19. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well‑being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Evenings

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf