Patient Account Registrar

Prime Healthcare; Bloomington (IN); On-site; USD 35,000 - 52,000; Full time

Job summary

Monroe Hospital, part of Prime Healthcare, seeks a Patient Account Registrar in Bloomington, Indiana. The role involves interviewing patients to collect demographics, securing insurance details, and coordinating with admitting and reception teams to ensure accurate data entry and authorization processing.

Strong communication, multi-tasking, and medical terminology knowledge are essential. Prior hospital admissions experience is preferred; a high school diploma or GED is required.

Qualifications

• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• Knowledge of medical terminology preferred.
• Previous hospital experience as an admissions representative preferred.
• High School Graduate or GED Equivalent Required.

Responsibilities

• Interview the patient or representative to obtain patient demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Work with Admitting, PBX operator, and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with patients using age-specific techniques from neonatal to geriatrics.
• Maintain proficiency in medical terminology.
• Handle special projects or other assignments with timelines.

Skills

Written and verbal communication

Multi-tasking

Analytical and problem solving

Customer service

Medical terminology

Data entry

Education

High School Diploma or GED

Job description

Overview

At Monroe Hospital, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Monroe Hospital is actively seeking new members to join its award-winning team!

Monroe Hospital is a 32-bed community hospital located in beautiful Bloomington, Indiana. Monroe Hospital is committed to providing superior healthcare, ever mindful of each patient's individuality and unique needs. Monroe Hospital has been recognized by Healthgrades as a Patient Safety Excellence Award recipient, a distinction that places Monroe Hospital among the top 10% of all short-term acute care hospitals. For more information, please visit www.monroehospital.com.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills .
• Ability to multi-task, prioritize needs to meet required timelines .
• Analytical and problem-solving skills .
• Customer Services experience required .
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf