Patient Access & Registration Specialist

Prime Healthcare; Bloomington (IN); On-site; USD 35,000 - 52,000; Full time

Job summary

Monroe Hospital, part of Prime Healthcare, seeks a Patient Account Registrar in Bloomington, Indiana. The role involves interviewing patients to collect demographics, securing insurance details, and coordinating with admitting and reception teams to ensure accurate data entry and authorization processing.

Strong communication, multi-tasking, and medical terminology knowledge are essential. Prior hospital admissions experience is preferred; a high school diploma or GED is required.

Qualifications

• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• Knowledge of medical terminology preferred.
• Previous hospital experience as an admissions representative preferred.
• High School Graduate or GED Equivalent Required.

Responsibilities

• Interview the patient or representative to obtain patient demographics.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Work with Admitting, PBX operator, and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with patients using age-specific techniques from neonatal to geriatrics.
• Maintain proficiency in medical terminology.
• Handle special projects or other assignments with timelines.

Skills

Written and verbal communication

Multi-tasking

Analytical and problem solving

Customer service

Medical terminology

Data entry

Education

High School Diploma or GED

Job description

Monroe Hospital, part of Prime Healthcare, seeks a Patient Account Registrar in Bloomington, Indiana. The role involves interviewing patients to collect demographics, securing insurance details, and coordinating with admitting and reception teams to ensure accurate data entry and authorization processing.

Strong communication, multi-tasking, and medical terminology knowledge are essential. Prior hospital admissions experience is preferred; a high school diploma or GED is required.