Patient Account Associate Tier 1 - Credits

Intermountain Healthcare Inc.; United States; On-site; USD 26,000 - 36,000; Full time

Job summary

Intermountain Health in Colorado offers a back-end revenue cycle role focused on accurate payment posting, posting research, and payer communications. The candidate will handle payer recoupments and refunds, navigate multiple payer portals, and collaborate with teammates to resolve accounts in a timely manner.

Required are a High School Diploma or GED and at least 1 year in hospital/physician revenue cycle, with knowledge of Medicaid and Medicare billing regulations.

Qualifications

• High School Diploma or equivalent (GED) required.
• One (1) year experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required.
• Knowledge of Medicaid and Medicare billing regulations required.

Responsibilities

• Identifies payment details and saves backups as appropriate.
• Researches, validates and makes adjustments to payment postings for timely resolution.
• Initiates payer recoupments, refunds for payers and patients per procedures and policies.
• Navigates payer claim portals and understands payer functionality.
• Interacts with others with effective oral and written communication.
• Operates computers and office equipment and various software.
• Reads monitors and documents in English.

Skills

Communication

HIPAA

Computer Literacy

Time Management

Payment Posting

Payer Portals

Medicare/Medicaid

Education

High School Diploma or GED

Tools

Billing software

Job description

Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner..

Essential Functions

• Identifies appropriate payment details and saves back-up as appropriate.
• Researches, validates and makes adjustments to payment postings. Follows up in accordance with procedures and policies with an overall goal of account resolution.
• Initiates payer recoupments, payer refunds, and patients refunds where applicable. Follows up in accordance with procedures and policies with an overall goal of account resolution.
• Abel to navigate various payer claim portals and understand payer functionality.
• Interacting with others by effectively communicating both orally and in writing.
• Operate computers and other office equipment, as well as various computer software's.
• See and read computer monitors and documents in English.

Skills

• Recognizing true overpayments from false credits
• Researching claim cycle
• Understanding Coordination of Benefits
• Understanding EOB
• Understanding Medical TerminologyPayment Handling
• Effective written and verbal communication
• Computer Literacy
• Time Management
• HIPAA Regulations

Qualifications

• High School Diploma or equivalent (GED) required
• One (1) years of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required
• Knowledge of Medicaid and Medicare billing regulations required

Physical Requirements

• Operate computers and other office equipment requiring the ability to move fingers and hands.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
• May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Location

Peaks Regional Office

Work City: Broomfield

Work State: Colorado

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.29 - $25.61

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.