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Baptist Health in Louisville, KY seeks an Admissions Clerk to coordinate patient reservations and room assignments for medical/surgical and Behavioral Health units, ensuring pre-certifications are secured before admission. The role requires strong communication with patients, families, staff and physicians, and the ability to stay calm during bed shortages.
Ideal candidates will have a high school diploma and experience with patient registration, medical terminology, Excel and Microsoft Office,
Ensures that all reservations along with pre-cert information are obtained for all scheduled admissions. Coordinates reservations on all patients entering the hospital, assigns all patient rooms for medical/surgical and monitored step-down units and coordinates bed assignments with Behavioral Health, Rehab, Mother/Baby, Palliative Care, Pediatrics and Critical Care. Obtains pre-certifications for scheduled admissions prior to admission of patient. Verifies insurance
Position necessitates the ability to communicate effectively with patients, families, hospital personnel, physicians, and other customers.
Must always display a courteous and helpful attitude toward patients, public and fellow employees and have a positive working relationship with all departments, floors, and doctors' offices.
Must maintain composure when under pressure due to a shortage of beds.
Must be experienced in the use of various office machines.
Must type 45 wpm.
Must exhibit good telephone skills.
High school diploma or equivalent preferred; experience in patient registration procedures, medical terminology, medical office functions, Excel, Microsoft applications and computer keyboard experience.
Prefer prior work experience with insurance verification.
Baptist Health is an Equal Employment Opportunity employer.