Patient Access Technician

MultiCare Health System; Tacoma (WA); On-site; USD 32,952 - 50,130; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Medical and dental benefits

Retirement benefits

Job summary

An established industry player is seeking a Patient Access Technician to join their team in Tacoma. This role offers a unique opportunity to ensure accurate patient admissions and registrations while providing exceptional customer service. You'll be responsible for guiding patients through the admission process, verifying insurance eligibility, and ensuring all necessary documentation is completed. With a commitment to fostering a sense of belonging and community, this organization values its employees and offers a comprehensive benefits package. If you're passionate about healthcare and making a difference, this position is perfect for you.

Qualifications

• Graduate of a health vocational program or one year of relevant experience.
• Experience in patient registration and customer service is preferred.

Responsibilities

• Ensure accurate patient admissions and registrations.
• Perform eligibility verification and resolve discrepancies.
• Facilitate smooth admission processes for patients.

Skills

Patient Registration

Customer Service

Medical Billing

Education

Graduate of a health vocational program

One year of relevant experience

Job description

Patient Access Technician page is loaded

Patient Access Technician

Apply locations Tacoma, Washington time type Full time posted on Posted 5 Days Ago job requisition id JR41338

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE:0.88, Shift: Days, Schedule: 830-1900; Rotating Weekends

Position Summary

The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.

Responsibilities

• You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
• You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms
• You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
• You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
• You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information
• You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary

Requirements

• Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance

OR

• One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration , Kindness and Joy . Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our caregivers
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes “America’s Best Employers by State” in 2023
• Technology: "Most Wired" health care system 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.92 - $36.39 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here .

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