Patient Access Technician

MultiCare Health System; Tacoma (WA); On-site; USD 34,000 - 52,000; Full time

Job summary

MultiCare is seeking a Patient Access Technician in Tacoma General Hospital to ensure accurate patient admissions and registrations. The role involves completing bed assignments, arm banding, and preparing forms to facilitate smooth patient flow.

Responsibilities include conducting patient interviews to collect demographics and insurance data, verifying eligibility, and directing patients to Financial Counseling as needed.

Qualifications

• Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance.
• Or one year of experience performing admitting, patient registration or related duties in healthcare.

Responsibilities

• Ensure complete and accurate patient admissions/registrations per policy and regulatory requirements.
• Obtain inpatient bed assignments and process admission including arm banding and forms.
• Pre-admit scheduled inpatients and ambulatory patients to enable smooth registration.
• Enter direct admit information and notify other areas as needed.
• Conduct bedside or telephone interviews to gather demographic, insurance and third-party information.
• Perform eligibility verification and link to financial counseling when needed.

Skills

Patient Access

Customer service

Interpersonal skills

Education

Health vocational program

Healthcare admissions experience

Tools

EHR systems

Job description

## Patient Access TechnicianApply: Tacoma, Washington: Full time: Posted Today: JR83915**Join a team that shares your calling** At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. **FTE: .75, Shift: Day, Schedule: 10 hr shifts****Position Summary**The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.**Responsibilities*** You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements* You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms* You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process* You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas* You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information* You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary**Requirements*** Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & InsuranceOR* One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred **About Tacoma General Hospital** MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence. **About the Tacoma Community** Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play. **Why MultiCare?** **Rooted in the local community** Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. **Growth and education** Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. **Well-being and support** Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. **Living our values** Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. **Belonging for all** Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. **Pacific Northwest lifestyle** Work and live where natural beauty, adventure and strong community connections are part of everyday life. **Pay and Benefit Expectations**We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.88 - $37.85 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.