Patient Access Technician

MultiCare Health System; Auburn, Northern (WA, KY); On-site; USD 34,000 - 51,000; Part time

Job summary

MultiCare Auburn Medical Center is seeking a Patient Access Technician to accurately admit and register patients. This role, a part-time daytime position, involves completing registrations, coordinating bed assignments, and facilitating efficient admissions in a fast-paced hospital setting.

Responsibilities include collecting demographic and insurance information, verifying eligibility, and referring financial assistance needs to the Financial Counselor when appropriate.

Qualifications

• Graduate of a health vocational program such as Patient Access or Medical Billing & Insurance.
• Or one year of experience performing admitting, Health Unit Coordinator, patient registration, customer service or billing duties.

Responsibilities

• Ensure complete and accurate patient admissions/registrations according to organization policy and regulations.
• Obtain inpatient bed assignments and process admissions, including arm banding and forms.
• Pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth admission/registration process.
• Enter reservations in the computer system to notify other areas.
• Conduct bedside or telephone interviews to obtain demographic, insurance and third-party liability information.
• Perform eligibility verification and resolve discrepancies; determine need for financial assistance and refer to the Financial Counselor when necessary.

Skills

Customer service

Education

Health vocational program

Job description

**You Belong Here.**At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.**FTE: .01**, **Shift: Day**, **Schedule: 10 hr shifts****Position Summary**The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.**Responsibilities*** You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements* You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms* You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process* You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas* You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information* You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary**Requirements*** Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & InsuranceOR* One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred **About Auburn Medical Center**MultiCare Auburn Medical Center, serving South King County since 1921, is a 195-bed hospital with 58 behavioral health beds, a Family Birth Center, Level II NICU, Level III Trauma Center, MultiCare Regional Heart & Vascular Center, and advanced surgical services including robotic-assisted procedures. Clinicians at Auburn gain exposure to a diverse patient population and a broad spectrum of specialty care, all within a collaborative, high-performing team.**About the Auburn Community**Auburn is a vibrant suburb of 75,000, ideally located between Seattle, Tacoma and Mount Rainier. With 34 parks, over 23 miles of trails and abundant outdoor recreation from hiking and biking to camping and kayaking, Auburn is perfect for those who love an active lifestyle. The city also offers excellent schools, a growing dining scene and a welcoming community, making it a great place to live, work and play.* **Rooted in the local community** – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years* **Growth and education** – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future* **Well-being and support** – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life* **Living our values** – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other* **Belonging for all** – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued* **Pacific Northwest lifestyle** – Work and live where natural beauty, adventure and strong community connections are part of everyday life**Pay and Benefit Expectations**We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.35 - $37.06 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.Associated benefit information can be viewed .MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.If you are a job applicant who requires a reasonable accommodation, please communicate your request to your recruiter, who will help coordinate the appropriate process.