Patient Access Tech II - Patient Registration

Great Plains Health; North Platte (NE); On-site; USD 25,000 - 33,000; Full time

Job summary

Great Plains Health in North Platte, NE is seeking a Patient Access Tech II to coordinate registration, scheduling, and check-in/out processes. You will navigate the Hospital Information System and Document Imaging System, pre-register patients, and ensure accurate patient data and insurance information.

After six months, maintain a minimum accuracy rate of 99% and assist patients with financial screening, good faith estimates, and payment plans.

Qualifications

• High school diploma or equivalent required.
• Must be 19 years of age.
• Experience in a healthcare or front desk setting is preferred.

Responsibilities

• Coordinate patient access activities including registration, scheduling, and check-in/out.
• Answer incoming calls and route to appropriate departments.
• Verify insurance information and assist with financial screening and payment plans.
• Maintain accuracy in patient data within the hospital systems.

Skills

Customer service focus

Phone call handling

Medical office environment

Education

High school diploma or equivalent

Tools

Hospital Information System

Document Imaging System

Job description

Great people. Great careers.Join the team at Great Plains Health, where you can be a part of something, well, great.Job Title:Patient Access Tech IICost Center:Patient RegistrationJob Description:The Patient Access Tech II is responsible for coordination of all activities related to patient access including answering all incoming phone calls, scheduling and registration, patient check-in and check-out, routing of patient-related phone calls to the appropriate department and referral management.Minimum QualificationsHigh school diploma or equivalent required and must be 19 years of age.Work EnvironmentGeneral private physician office setting.Open office arrangement with some exposure to noise.Occasional lifting of up to 50 lbs.Physical DemandsStand and/or walk frequently.Sit constantly.Lift and/or carry 30 pounds occasionally.Push and/or pull 25 pounds occasionally.Bend, stoop, crawl and squat occasionally.Reach floor to overhead occasionally.Visual acuity, manual dexterity and hand-eye coordination within normal limitsEssential FunctionsMaintains a thorough understanding of the Registration modules in the Hospital Information System and Document Imaging System in order to pre-register and register patients and well as being able to correct or update database to reflect changes in patient status, patient transfer, newborn admissions, and discharges. After six months of employment, maintains a minimum accuracy rate of at least 99%.Ability to interpret insurance information and insurance cards.Demonstrate proper use of software applications to carry out duties. This would include the chart repository, and order repository.Ability to manage downtime procedures and re-initiation of Hospital Information System and Document Imaging System.Ability to check patient insurance eligibility, though websites.Ability to complete patient financial screening, to facilitate patient's needs, and financial reimbursementProcess patient payments and explain financial reasonability, including but not limited to creation and explanation of a good faith estimate, payment plans and post service payment postingJoin us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other.As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community.Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.