Patient Access Supervisor: Lead Admissions & Verification

Providence Health & Services; Santa Rosa (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Providence Health & Services in Santa Rosa Memorial Hospital is seeking a Supervisor – Patient Access to oversee the admission process, staff scheduling, and departmental functions.

The role focuses on ensuring accurate patient information, managing prior authorizations and insurance verification, and contributing to PBX policies. Candidates should have coursework in business/management and medical terminology, plus several years in acute health care admissions.

Qualifications

• Experience supervising a patient access/admissions team in a healthcare setting.
• Ability to manage staffing and scheduling for a department.
• 3 years in acute health care admissions required; 5 years preferred.

Responsibilities

• Supervise the Patient Access Department functions and staff.
• Monitor productivity and accuracy of patient information.
• Contribute to development of patient access policies and PBX procedures.
• Ensure coordination of prior authorizations, insurance verification, and financial counseling.

Skills

People management

Communication

Staff scheduling

Customer service

Education

Business/Management courses

Medical terminology courses

Job description

Providence Health & Services in Santa Rosa Memorial Hospital is seeking a Supervisor – Patient Access to oversee the admission process, staff scheduling, and departmental functions.

The role focuses on ensuring accurate patient information, managing prior authorizations and insurance verification, and contributing to PBX policies. Candidates should have coursework in business/management and medical terminology, plus several years in acute health care admissions.