Patient Access Supervisor

Gastrosav; Savannah (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Gastroenterology Consultants of Savannah PC in the Greater Savannah Area is seeking a Patient Access Supervisor to oversee the scheduling, medical records, and referral intake processes for a 12+ member administrative team. This on-site, full-time role partners with practice physicians to ensure smooth, professional operations.

The candidate should have a background in business administration or related field, with at least five years in a medical office and supervisory experience.

Qualifications

• Minimum five years of experience in a medical office.
• Experience in a supervisory role preferred.
• Physician office coordination experience: front office, patient scheduling, referral intake and medical records.

Responsibilities

• Oversee patient scheduling, appointment flow, and referral intake.
• Coordinate medical records processing with the 12+ staff.
• Ensure department operates professionally and efficiently with upper management and physicians.

Skills

Communication

Time management

Problem solving

Team supervision

Scheduling

Interpersonal skills

Education

Business administration background

Tools

Microsoft Office

Job description

Career Opportunities with Gastroenterology Consultants of Savannah PC

A great place to work.

Careers At Gastroenterology Consultants of Savannah PC

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

This is a full-time on-site role for a Patient Access Supervisor located in the Greater Savannah Area. The Patient Access Supervisor will be responsible for ensuring an efficient clinic schedule and support the administrative department team of 12+ members responsible for scheduling patient appointments, medical records and referral intake. Works with upper management and practice physicians to ensure that the department operates with professionalism and efficiency. This position requires exceptional knowledge of department workflows, duties, and expectations, as well as the ability to prioritize tasks, problem solve, properly manage time, and communicate effectively.

Education

• Background in business administration or related field or equivalent work experience.

Experience

• Minimum five years of experience in a medical office.
• Experience in a supervisory role preferred.
• Physician office coordination experience: front office, patient scheduling, referral intake and medical records.

Performance Requirements

• Knowledge:
  • Sufficient knowledge of policies and procedures to accurately answer questions from internal and external customers.
  • Broad-based knowledge of relevant insurance regulations and familiarity with the Health Insurance Portability and Accountability Act.
• Skills:
  • Skill in establishing and maintaining effective working relationships with other employees, patients, organizations and the public.
  • Skill in developing, implementing, and monitoring operational processes.
  • Proficiency in Microsoft Office suite
• Abilities:
  • Ability to communicate in writing, over the telephone, and in person with office staff and insurance representatives.
  • Ability to recognize, evaluate, solve problems, and correct errors.
  • Ability to conceptualize workflow, develop plans, and implement appropriate actions.

Equipment Operated

• Standard office equipment includes computers, fax machine, copiers, printers, telephones.
• Position is in a well-lighted private office environment.

Mental/Physical Requirements

• Daily activity is 80 percent sitting and 20 percent walking or standing.