Patient Access Supervisor

Baptist Health Arkansas; North Little Rock (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Baptist Health Arkansas is seeking an experienced healthcare operations manager to oversee day-to-day functions of the Patient Access department in North Little Rock. The role emphasizes efficiency, patient focus, and successful front-line leadership.

Responsibilities include supervising patient representatives and financial counselors, ensuring smooth admissions processes, and maintaining strong communication with hospital operations.

Qualifications

• College degree in business or health related field, or commensurate experience.
• Management experience preferred in Admissions/Registration, Patient Access, or Patient Financial Services/Billing with an understanding of hospital operations.

Responsibilities

• Responsible for day to day operations of the department.
• Ensures work processes are efficient, customer-focused and drive success.
• Supervises front line patient access staff including patient reps and financial counselors.
• Must have excellent communication and customer service skills.

Skills

People management

Customer service

Communication skills

Front desk supervision

Education

College degree in business or health related field

Job description

Summary:
Responsible for day to day operations of the department. Ensures work processes are efficient, customer-focused and drive success. Supervises front line patient access staff including patient reps and financial counselors. Must have excellent communication and customer service skills.

Other information:
College degree in business or health related field, or commensurate experience. Management experience preferred in Admissions/Registration, Patient Access, or Patient Financial Services/Billing desired with an understanding of hospital operations.

This job will be authorized80.00 hours bi-weekly.

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Today, Baptist Health is Arkansas\' most comprehensive healthcare organization with more than 250 points of access that include 11 hospitals, urgent care centers, a senior living community, and over 100 primary and specialty care clinics in Arkansas and eastern Oklahoma.

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