Patient Access Supervisor

Ochonline; Gravette (AR); On-site; USD 40,000 - 70,000; Full time

Job summary

An established healthcare provider seeks a dedicated Patient Access Supervisor to lead the admissions and call center teams. This role is crucial in ensuring a seamless patient intake process, maintaining accuracy in patient information, and enhancing patient satisfaction. The supervisor will coordinate department activities, develop strategies for efficiency, and provide necessary staffing coverage. Join a compassionate team committed to delivering exceptional healthcare services to the community, where your contributions will make a significant impact on patient care and access. This position promises a fulfilling career path in a supportive environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off (up to 3.5 weeks)

Qualifications

• Experience in data entry and word processing is essential.
• Minimum 1 year in healthcare patient access roles required.

Responsibilities

• Oversee hospital admissions and call center teams daily.
• Ensure accuracy in patient intake and billing processes.

Skills

Data Entry

Word Processing

Healthcare Patient Access Experience

Education

High School Diploma or Equivalent

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE.

Ozarks Community Hospital in Gravette, AR has an immediate opening for a full-time Patient Access Supervisor within our Admitting Department.

ABOUT OUR HEALTH SYSTEM.

Ozarks Community Hospital is a safety-net healthcare provider headquartered in Gravette, Arkansas, serving both urban and rural communities throughout the Ozarks. Our facilities include a hospital located in Gravette, Arkansas and a number of satellite clinics located in Southwest Missouri and Northwest Arkansas. Ozarks Community Hospital takes great pride in providing patients accredited Patient-Centered Medical Homes through a dozen rural health clinics and as part of a broader range of specialty services located in its two provider-based clinics in Gravette, Arkansas and Springfield, Missouri. Specialty clinic services include Pediatrics, Women’s Health, Diabetes Care, Hepatitis C, Urology, Geriatrics, Pain Management, and the FLAG (Fatty Liver and Goals) Clinic.

Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

Benefits include:

• Medical, Dental and Vision Insurance
• Up to 3.5 weeks of possible PTO first year (40-hour work week)
• 401k with company match

Job Summary:

The Patient Access Supervisor will provide daily oversight of the hospital's admissions and call center teams. The supervisor will ensure the admissions team maintains a seamless patient intake process while maintaining accuracy in patient information, billing, and insurance procedures. The supervisor will also ensure that the call center team maintains a quick and seamless response to incoming calls whether routing them to the appropriate personnel or assisting patients with scheduling needs. The Supervisor will also assist with coordinating department activities, as well as developing strategies and training to enhance efficiency and patient satisfaction, and provide staffing coverage as needed. This position will report to the Director of Patient Access.

Requirements:

• High school diploma or equivalent.
• Data entry and word processing experience.
• Minimum 1 year of Healthcare Patient Access Experience (Patient registration, scheduling, or authorization functions)

OCH is an Equal Opportunity Employer