PATIENT ACCESS SUPERVISOR

Archbold; Cairo (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical / Dental coverage

Retirement plan

PTO and paid life insurance

Work/life balance

Planning for the future

Low-cost prescriptions

Health & wellness benefits

Planning for life's unexpected moments

Career advancement support

Job summary

Archbold Grady Hospital is seeking a Patient Access Supervisor to lead the Patient Access Representatives, ensuring accurate registration, billing accuracy, and compliant workflows. The role emphasizes professional representation, workflow coordination, and adherence to institutional standards.

The ideal candidate will have a background in patient accounting, strong supervisory skills, and the ability to manage stress while maintaining a collaborative work environment.

Qualifications

• Experience in patient accounting and billing processes.
• Strong leadership and supervisory capabilities.
• Analytical and highly organized with attention to detail.
• Excellent communication and public-relations skills.
• Ability to work under stress and coordinate teams.
• Honesty and professional composure in public.
• On-call availability after hours.

Responsibilities

• Oversee Patient Access Representatives to ensure accurate registration, quality assurance, preadmissions, billing, accounts receivable, payments and adjustments.
• Coordinate workflow and ensure compliance with institutional requirements.
• Maintain a professional image and ensure a safe, organized environment.
• Communicate effectively across departments and manage performance expectations.

Skills

Leadership & supervision

Billing knowledge

Analytical skills

Communication skills

Stress management

Professionalism

On-call availability

Education

High School diploma or equivalent

5+ years patient accounting experience

Job description

Patient Access Supervisor — Archbold Grady Hospital

Description

Oversee Patient Access Representatives to ensure accurate registration, quality assurance, preadmissions, billing, accounts receivable, payments and adjustments, and collection. Maintain a professional image, coordinate workflow, and ensure compliance with institutional requirements.

Education and Experience

• High School graduate or equivalent (preferred).
• Minimum five years of experience in a patient accounting setting (preferred).

Required Skills

• In-depth knowledge of third‑party billing registration criteria.
• Strong leadership and supervisory skills.
• Above‑average analytical and organizational abilities.
• Excellent communication and public‑relations skills.
• Ability to handle job stress and interact effectively with others.
• Honesty and professional composure in public.
• Availability for after‑hours on‑call rotation.

Physical Demands

Good physical and mental health. Able to work under supervision or independently, directed by the situation, and under stressful conditions.

Supervises: Patient Access Representatives

Supervised By: Business Office Manager

Performance Standards

Maintain a professional image, contribute to a clean, safe, and secure environment, meet institutional requirements, demonstrate pride in the organization, work well as a team member, and manage workflow to ensure completion of work assignments.

Benefits (for eligible employees)

• Medical / Dental coverage
• Retirement plan
• PTO and paid life insurance
• Work/life balance
• Planning for the future
• Low-cost prescriptions
• Health & wellness benefits
• Planning for life's unexpected moments
• Career advancement support

Mission

To provide safe, innovative and compassionate care for our communities.

Vision

A healthier region, stronger communities, meaningful work, and trusted care.