Patient Access Specialist: Warm, Efficient Registration

HealthPartners, Inc.; Stillwater, Northern (MN, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Tuition reimbursement

Employee assistance program

Job summary

Lakeview Hospital is seeking a Patient Access Representative to join our team to provide a warm welcome to patients and families and ensure smooth check-in procedures. The role includes accurate demographic and insurance data entry and real-time eligibility checks in a fast-paced environment.

The ideal candidate will have excellent customer service, strong communications, and careful attention to patient confidentiality, with proficiency in keyboarding and privacy practices.

Qualifications

• Excellent customer service and communications skills.
• Ability to promote and maintain good patient relations and patient confidentiality.
• Keyboarding proficiency and accurate data entry.

Responsibilities

• Provide a warm welcome to patients and families.
• Perform accurate patient registration including demographics and insurance verification.
• Conduct real-time insurance eligibility checks and document information in the system.

Skills

Customer service

Communication

Confidentiality

Keyboarding

Education

High school diploma or equivalent

Tools

Epic experience

ADT/Prelude knowledge

Job description

Lakeview Hospital is seeking a Patient Access Representative to join our team to provide a warm welcome to patients and families and ensure smooth check-in procedures. The role includes accurate demographic and insurance data entry and real-time eligibility checks in a fast-paced environment.

The ideal candidate will have excellent customer service, strong communications, and careful attention to patient confidentiality, with proficiency in keyboarding and privacy practices.