Patient Access Specialist — Revenue Cycle & Data Advocate

Piedmont; Augusta (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Piedmont Healthcare Corporate seeks a patient facing support specialist in the Patient Access Department. You will ensure accounts have valid insurance and current demographic/clinical data, and you will help determine patient financial responsibility while presenting payment options.

The role emphasizes accuracy and compliance in patient billing procedures. Required education is a high school diploma or GED, with 1 year of healthcare revenue cycle or related experience; Epic experience is

Qualifications

• H.S. Diploma or GED required.
• 1 year exp in healthcare revenue cycle or clinical/clerical role.
• 3 years healthcare revenue cycle experience preferred.
• Prior Epic experience preferred.
• Certification with HFMA or Certified Revenue Cycle Representative preferred.

Responsibilities

• Serves as patient facing support for the Patient Access Department within Piedmont Healthcare.
• Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data.
• Calculates patient financial responsibility and presents payment options.
• Processes patient payments and secures consent for required forms/notices.

Skills

Customer service

Communication

Healthcare knowledge

Education

High School Diploma or GED

Certification with HFMA

Certified Revenue Cycle Representative

Tools

Epic experience

Job description

Piedmont Healthcare Corporate seeks a patient facing support specialist in the Patient Access Department. You will ensure accounts have valid insurance and current demographic/clinical data, and you will help determine patient financial responsibility while presenting payment options.

The role emphasizes accuracy and compliance in patient billing procedures. Required education is a high school diploma or GED, with 1 year of healthcare revenue cycle or related experience; Epic experience is