Patient Access Specialist - Eye Care Clinic

Retina Consultants of Texas; Katy (TX); On-site; USD 24,797,000 - 28,930,000; Full time

Benefits offered by this job

Employee Paid Benefits

Employer Paid Benefits

Job summary

Retina Consultants of Texas is seeking a Patient Access Coordinator to join our team at the Katy Clinic. This role requires travel to various clinics and provides excellent customer service in a fast-paced ophthalmology setting.

The position supports clinic hours Monday through Friday, with potential weekend hours when available. Competitive benefits follow after an introductory period.

Qualifications

• High school diploma required.
• Medical office experience preferred.

Responsibilities

• Greet and sets the tone for a great visit by professionally and compassionately attending to the patients as they arrive for their appointments.
• Facilitate internal communications on multiple platforms to ensure an efficient appointment flow.
• Maintaining and updating current information into multiple databases; following appointment procedures set by management.
• Identifies all patient’s responsibilities based on insurance benefit, calculates estimates, collects liabilities and post payment transactions and performs daily reconciliation.
• Confirm authorization or referrals for drug approvals
• Identifies self-pay and complex liability calculations.
• Provide requested and/or required information to patients, physicians and staff, in a professional and timely manner; relay all pertinent information to appropriate staff members
• Provide all appropriate information to patients in preparation for appointment: patient intake forms, financial obligations and ensure referrals and authorizations are intact.
• Maintain tidiness of the lobby and all public spaces in the front
• Follow proper opening and closing procedures, including cash handling when receiving patient payments protocol and all policies set by management.
• Promote effective working relations to facilitate the department’s ability to meet its goals and objectives.
• Perform all duties within HIPAA regulations; maintain confidentiality of all doctor, staff, and patient information.
• Keeps inventory of clerical supplies and re-orders as necessary.
• Reports safety concerns promptly to appropriate leader.
• Other job related duties as assigned or requested.

Skills

Medical terminology

Typing

Math skills

Outlook/Teams

Insurance terminology

Bilingual

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Teams

Multiple systems

Job description

Retina Consultants of Texas is seeking a Patient Access Coordinator to join our team at the Katy Clinic. This role requires travel to various clinics and provides excellent customer service in a fast-paced ophthalmology setting.

The position supports clinic hours Monday through Friday, with potential weekend hours when available. Competitive benefits follow after an introductory period.