Patient Access Specialist: Registration & Insurance Verification

Temple Health; Philadelphia (Philadelphia County); On-site; USD 36,000 - 60,000; Full time

Job summary

Temple University Hospital is seeking a Patient Interviewer to ensure accurate patient registration across admissions, outpatient services, radiology and the ED. The role emphasizes verifying insurance, handling billing data, and guiding patients through the registration process with a focus on a positive encounter.

Required are a high school diploma and at least 3 years in patient access or related roles, plus familiarity with insurance verification and TUHS/TUH sponsored training where

Qualifications

• 3 years experience in Patient Access or related role.
• Experience with insurance requirements, verification, and third‑party billing.
• Completion of TUH/TUHS training program may substitute for experience.

Responsibilities

• Register patients accurately and efficiently for hospital services.
• Gather and process registration, billing and related information.
• Verify patient insurance coverage and benefits.
• Review registration flow with patients and families; ensure a positive first impression.

Skills

Patient Access knowledge

Insurance verification

Billing information processing

General hospital admissions experience

Education

High School Diploma

Job description

Temple University Hospital is seeking a Patient Interviewer to ensure accurate patient registration across admissions, outpatient services, radiology and the ED. The role emphasizes verifying insurance, handling billing data, and guiding patients through the registration process with a focus on a positive encounter.

Required are a high school diploma and at least 3 years in patient access or related roles, plus familiarity with insurance verification and TUHS/TUH sponsored training where