Patient Access Specialist: Registration & Insurance

CHRISTUS Health; San Antonio (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

CHRISTUS Health in San Antonio seeks a Patient Access Representative to greet patients, collect and verify demographic and financial data, and establish timely encounters for hospital services.

You will verify insurance, determine patient portions, assist with authorizations, and support the department to achieve performance targets while maintaining compliance and patient confidentiality.

Qualifications

• High School Diploma or equivalent experience preferred.
• 1–3 years of experience preferred.
• None required for licenses, registrations, or certifications.

Responsibilities

• Input all required data elements for scheduling and registration.
• Verify insurance eligibility and obtain necessary authorizations.
• Calculate and collect estimated patient portions and prior balances.
• Perform financial assessment for program assistance.
• Represent Patient Access professionally and courteously at all times.
• Assist hospital in case of internal or external disaster and support department needs.
• Maintain 5S practices and a clean, orderly work area.
• Coordinate, communicate, and monitor workflow to manage fluctuating volumes.
• Ensure compliance with all policies and regulatory standards.

Skills

Data entry

Communication skills

Dependability

Flexibility

Teamwork

Education

High School Diploma or equivalent experience preferred

Job description

CHRISTUS Health in San Antonio seeks a Patient Access Representative to greet patients, collect and verify demographic and financial data, and establish timely encounters for hospital services.

You will verify insurance, determine patient portions, assist with authorizations, and support the department to achieve performance targets while maintaining compliance and patient confidentiality.