Patient Access Specialist - Oncology

Inova Health System; Fairfax (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

5% retirement matching starting day 1

Education assistance up to $5,250 per年

Student loan assistance up to $10,000

Mental health support: 25 sessions per

Job summary

Inova Fairfax Hospital is seeking a dedicated Patient Access Specialist to join the Oncology team. This full-time role operates Monday through Friday during the day shift at the hospital in Virginia.

Inova is recognized as a national leader in safety, quality and patient experience and consistently ranked as a top employer in the DC metro area and nationwide.

Qualifications

• Education: High School or GED.
• Experience: 1 year of patient access experience.

Responsibilities

• Manages patient intake, registration and documentation; verifies authorizations and indexes documents.
• Operates schedules, tracks records and navigates multiple systems.
• Coordinates documentation and follows up on case-related tasks.
• Assesses coverage and initiates financial assistance when needed.
• Applies payer-specific rules and resolves issues related to contracts.

Education

High School or GED

Job description

Inova Fairfax Hospital is looking for a dedicated Patient Access Specialist to join the Oncology team. This role will be full-time, Monday-Friday, day shift.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, & flexible work schedules.

Patient Access Specialist Job Responsibilities:

• Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
• Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: Educates patients and reports usage trends on kiosks.
• Patient Communication & Advocacy: Coordinates with departments, tailors messaging, and supports patients.
• Referrals: Validates insurance and tracks referral status.
• Scheduling: Schedules specialty visits and coordinates preparation.
• Transport: Coordinates special needs transport.
• Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
• Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.
• May perform additional duties as assigned.

Minimum Qualifications:

Education : High School or GED

Experience: 1 year of patient access experience