Patient Access Specialist – Insurance Verification & Concierge

Valley View; Silt (CO); On-site; USD 27,552 - 39,771; Full time

Benefits offered by this job

Retirement plans

Employee Assistance Program

Annual bonus for eligible PRN

Job summary

Valley View Hospital in Glenwood Springs, CO is seeking a Patient Access Professional focused on insurance verification in the Patient Financial Services Department. The role requires greeting patients, guiding them through visits, and maintaining high service levels.

The position emphasizes teamwork, bilingual communication (English/Spanish preferred), and reliable computer/typing skills, with full‑time daytime hours and potential Silt, CO assignment. Eligible candidates must work in the U.S.

Qualifications

• High school graduate or equivalent.
• Minimum one year of customer service experience.
• Previous experience in insurance verification, patient registration, collections, or billing.
• Courteous and patient when dealing with the public; exceptional customer service skills required.
• Strong computer and typing skills; well organized, dependable, and flexible.
• Bilingual (English/Spanish) highly preferred.
• Candidate must be eligible to work in the United States; visa sponsorship not provided.
• Must be a team player.

Responsibilities

• Greet patients with kindness and courtesy.
• Provide information about Valley View Hospital and guide patients and families during their visit.
• Anticipate and exceed guest expectations while maintaining a high level of customer service.
• Utilize exceptional communication, decision‑making, organizational, and interpersonal skills.
• Work independently and under direction as needed.

Skills

Customer service

Bilingual English/Spanish

Computer skills

Typing

Team player

Education

High school diploma

Job description

Valley View Hospital in Glenwood Springs, CO is seeking a Patient Access Professional focused on insurance verification in the Patient Financial Services Department. The role requires greeting patients, guiding them through visits, and maintaining high service levels.

The position emphasizes teamwork, bilingual communication (English/Spanish preferred), and reliable computer/typing skills, with full‑time daytime hours and potential Silt, CO assignment. Eligible candidates must work in the U.S.