Bilingual Patient Access Specialist

Valley View; Glenwood Springs (CO); On-site; USD 27,552 - 39,771; Full time

Benefits offered by this job

Employer paid life coverage

Flexible Spending Account (FSA)

Paid time off (PTO)

Tuition Assistance Available

Retirement Plan 403(b)

Job summary

Valley View Hospital is seeking a patient services associate to greet patients, guide them through the visit, and support hospitality and information needs across the campus in Glenwood Springs, CO.

The role emphasizes strong communication, decision making, and organizational skills, with bilingual English/Spanish being highly preferred. Days/evenings/nights shifts are available, and the position opens with a competitive entry wage.

Qualifications

• High school graduate or equivalent.
• Minimum one year of customer service experience required.
• Previous experience in insurance verification, patient registration, collections or billing required.
• Courteous and patient when dealing with the public; exceptional customer service skills required.
• Strong computer and typing skills are required; well-organized, dependable, and flexible.
• Bilingual(English/Spanish) highly preferred.
• We are unable to sponsor visas.

Responsibilities

• Greet patients with kindness and courtesy and guide them through Valley View Hospital services.
• Demonstrate exceptional communication, decision making, organizational, and interpersonal skills.
• Act under direction as well as on your own initiative to support hospitality and patient experience.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High school graduate or equivalent

Job description

Valley View Hospital is seeking a patient services associate to greet patients, guide them through the visit, and support hospitality and information needs across the campus in Glenwood Springs, CO.

The role emphasizes strong communication, decision making, and organizational skills, with bilingual English/Spanish being highly preferred. Days/evenings/nights shifts are available, and the position opens with a competitive entry wage.