Patient Access & Authorization Specialist

Driscoll Children's Hospital; Corpus Christi (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Driscoll Children's Hospital in Corpus Christi, TX seeks an Authorization Coordinator to serve as the primary contact for referrals and authorizations. You will verify eligibility, gather and submit medical records, and secure payer approvals to support timely patient care.

The role combines telephonic, computer-based, and office work with an emphasis on accuracy and compliance. Candidates should have a HS diploma or GED and 2+ years in patient access, scheduling, billing, or utilization review.

Qualifications

• HS diploma or GED required for the role.
• 2+ years in patient access, scheduling, billing, or utilization review.
• Working knowledge of CPT/ICD-10 and payer guidelines is preferred.
• Epic system experience is preferred to support referrals and authorizations.

Responsibilities

• Serve as primary contact for high-volume inbound calls and referral/authorization requests.
• Obtain and submit medical records, verify eligibility, and determine benefit coverage.
• Process internal and external referrals and ensure payer-compliant authorizations.
• Enter data in Epic and edit referral notes as required by procedures.
• Communicate with physicians, providers, and payers regarding authorization status.

Skills

Communication

Customer service

Phone etiquette

Data entry

Education

HS diploma/GED

Tools

Epic system

Job description

Driscoll Children's Hospital in Corpus Christi, TX seeks an Authorization Coordinator to serve as the primary contact for referrals and authorizations. You will verify eligibility, gather and submit medical records, and secure payer approvals to support timely patient care.

The role combines telephonic, computer-based, and office work with an emphasis on accuracy and compliance. Candidates should have a HS diploma or GED and 2+ years in patient access, scheduling, billing, or utilization review.