Patient Access Specialist II- Practice Operations- Remote Opportunity

Freddie Mac; Baltimore (MD); Remote; USD 35,000 - 50,000; Full time

Job summary

A reputable healthcare organization is seeking a Medical Office Scheduler to handle appointment requests and maintain accurate scheduling records. The position offers opportunities for career advancement and focuses on delivering exceptional customer service in a supportive work environment. Candidates should possess relevant experience and organizational skills to thrive in this fast-paced setting.

Benefits

Comprehensive total rewards package

Supportive work environment

Qualifications

• High school diploma or GED preferred.
• Minimum of 2 years of medical office or call center experience.
• Entry-level computer skills.

Responsibilities

• Respond to appointment requests via telephone, email, and messages.
• Collect demographic information and perform insurance registration.
• Maintain accurate data entry and scheduling records.

Skills

Customer Service

Phone Etiquette

Data Entry

Organizational Skills

Time Management

Education

High school diploma or GED

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Competitive salary based on experience and qualifications
- Opportunity for career advancement within a reputable organization
- Comprehensive total rewards package supporting health, life, and retirement
- Supportive work environment focused on employee well-being
- Chance to make a positive impact on patient care and satisfaction

What to Expect (Job Responsibilities):
- Respond to a high volume of appointment requests via telephone, email, and electronic messages for medical exams, procedures, and tests
- Collect demographic information and perform insurance registration as needed
- Maintain accurate data entry and scheduling records
- Provide exceptional customer service and uphold strong phone etiquette
- Collaborate with medical staff to ensure efficient patient scheduling

What is Required (Qualifications):
- High school diploma or general education degree (GED) preferred
- Minimum of 2 years of medical office or call center experience
- Entry-level computer skills as determined by the department
- Strong customer service and phone etiquette skills
- Accurate data entry skills

How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare setting or medical scheduling
- Familiarity with electronic health record (EHR) systems
- Bilingual or multilingual communication skills
- Demonstrated ability to work in a fast-paced environment
- Strong organizational and time management skills

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #PatientCare

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