Patient Access Specialist I: Registration & Billing

Miller County Hospital; Northern (KY); Hybrid; USD 35,000 - 48,000; Full time

Job summary

Miller County Hospital is seeking an entry-level Patient Access Services Representative to learn and master patient registration and customer service. Under supervision, you will perform outpatient and inpatient registration, hospital cashiering, and insurance verification to ensure patients meet financial requirements.

The role emphasizes accurate data collection, effective communication, and strong patient-focused service in a busy health system environment.

Qualifications

• Demographic and financial data collection via patient interviews
• Pre-registration and registration using the centralized scheduling system
• Explain financial obligations and collect fees at time of service
• Maintain HIPAA privacy and patient confidentiality
• Read and interpret insurance responses to schedule care

Responsibilities

• Obtain demographic and financial data during registration
• Verify insurance information and eligibility for patients
• Schedule follow-up appointments and admissions as needed
• Post cash and collect payments according to department guidelines
• Ensure accuracy of medical records and maintain confidentiality

Skills

English communication

Additional languages

Basic computer skills

Education

High School diploma

Medical terminology course

Advanced beginner certification

Tools

Cerner

Relias

Heartland

Hometown Health

GAMMIS

Availity

my ABILITY

Job description

Miller County Hospital is seeking an entry-level Patient Access Services Representative to learn and master patient registration and customer service. Under supervision, you will perform outpatient and inpatient registration, hospital cashiering, and insurance verification to ensure patients meet financial requirements.

The role emphasizes accurate data collection, effective communication, and strong patient-focused service in a busy health system environment.