Patient Access Specialist I/ PRN/ North Campus

Oklahoma Heart Hospital, L.L.C.; Oklahoma City (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in heart care is seeking a dedicated Patient Access Specialist I to join their compassionate team. This role involves answering calls, managing patient registrations, and ensuring the safety and comfort of patients and staff. With a focus on collaboration and excellence in care, you will be empowered to make a meaningful impact in the lives of patients and their families. If you are passionate about healthcare and looking for a role that values teamwork and patient-centered service, this opportunity is perfect for you. Join a forward-thinking organization that prioritizes your professional growth and well-being.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan with Employer Match

Paid Time Off (PTO)

Opportunities for Continuing Education

Employee Assistance Programs (EAP)

Qualifications

• High school diploma required, with 1-3 years clerical experience preferred.
• Knowledge of medical terminology and insurance is a plus.

Responsibilities

• Answer and process all telephone calls and monitor alarms and security systems.
• Complete patient registration and interact with patients and staff.

Skills

Verbal Communication Skills

Written Communication Skills

Medical Terminology Knowledge

Clerical Experience

Education

High School Graduate or Equivalent

Tools

Windows Operating Systems

Job description

Overview

Join Our Team at Oklahoma Heart Hospital (OHH)

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here:

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can’t wait for you to join our heart-centered team!

Location: North Campus- 4050 W. Memorial Road, OKC OK 73120

Shift: PRN, All Shifts, with a priority on nights 7pm-7am.

Responsibilities

The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital.

Qualifications

Education: High school graduate or equivalent required.

Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred.

Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred.

Every team member at OHH plays an integral role in our patients’ experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care.