Patient Access Specialist I — Front Desk & Registration Champion

Oklahoma Heart Hospital; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) employer match

Disability insurance

EAP

PTO

Extended medical benefits

Education and growth opportunities

Job summary

Oklahoma Heart Hospital is seeking a Patient Access Specialist I to join our cardiac care team in Oklahoma City. You will answer calls, monitor alarms, update directories, and assist in training staff while upholding hospital protocols and patient privacy.

Responsibilities include bedside or front-desk patient registration, collaboration with physicians and nurses, and ensuring accurate, compliant processing of patient information as part of our patient-centered mission.

Qualifications

• Education: High school graduate or equivalent.
• Experience: One to three years of clerical experience, preferably in a medical setting. PBX experience preferred.
• Working Knowledge: Windows-based operating systems, professional verbal and written communication, medical terminology and medical insurance knowledge.

Responsibilities

• The Patient Access Specialist I will answer and process all telephone calls at the console; monitor alarms and security systems; update manuals and directories; train new personnel.
• Completes patient registration at bedside or registration areas following departmental policies and procedures; interacts with patients, family, physicians, nurses, managers and staff; handles confidential patient information.

Skills

Clerical experience

Communication skills

Medical terminology

PBX experience

Windows OS

Education

High school diploma or equivalent

Tools

Windows OS

Job description

Oklahoma Heart Hospital is seeking a Patient Access Specialist I to join our cardiac care team in Oklahoma City. You will answer calls, monitor alarms, update directories, and assist in training staff while upholding hospital protocols and patient privacy.

Responsibilities include bedside or front-desk patient registration, collaboration with physicians and nurses, and ensuring accurate, compliant processing of patient information as part of our patient-centered mission.