Patient Access Specialist I

Oklahoma Heart Hospital; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) plan with employer match

Disability (long-term and short-term)

Employee Assistance Programs (EAP)

Paid Time Off (PTO)

Extended Medical Benefits (EMB)

Opportunities for continuing education

Job summary

Oklahoma Heart Hospital, LLC is seeking a Patient Access Specialist I to join our heart-centered team at the Oklahoma City campus.

You will handle patient registration, phone calls, alarms, and safety protocols, ensuring accurate data entry and compassionate service in a fast-paced hospital environment.

Experience in clerical roles and PBX is preferred; high school diploma required; strong communication and medical terminology knowledge encouraged.

Qualifications

• High school graduate or equivalent required.
• 1–3 years of clerical experience preferred in a medical setting.
• PBX experience is a plus.
• Professional verbal and written communication skills; familiarity with medical terminology.

Responsibilities

• Register patients at bedside and at registration areas following department policies.
• Answer and process calls at the console; monitor alarms and security systems; train new personnel.
• Interact with patients, families, physicians, nurses and staff while handling confidential information.

Skills

Clerical experience

PBX systems

Medical terminology

Verbal & written communication

Education

High school diploma or equivalent

Job description

Overview

Join Our Team at Oklahoma Heart Hospital (OHH)

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here:

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can't wait for you to join our heart-centered team!

Responsibilities

The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital.

Qualifications

Education: High school graduate or equivalent required.

Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred.

Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. Theyare the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Responsibilities

The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital.

Qualifications

Education: High school graduate or equivalent required.

Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred.

Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. Theyare the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.