Patient Access Specialist - Full-Time with Benefits

Broadlawns; Northern (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Broadlawns Medical Center is hiring a Patient Access Representative at Drake for full-time coverage. The role focuses on registering patients, collecting insurance information, and scheduling appointments while delivering exceptional customer service.

Shifts run 8a-6p, with a focus on accuracy, computer use, and effective communication in a busy clinical setting. This is an on-site position at the Drake campus in Kentucky, offering comprehensive benefits and an equal opportunity employer

Qualifications

• High school diploma or equivalent.
• One year clerical experience.
• Ability to use a computer.
• Working knowledge of Microsoft Office.
• Excellent written and verbal communication skills.
• Basic medical terminology knowledge.
• Previous registration and/or insurance verification experience in a medical setting.

Responsibilities

• Register patients and obtain appropriate insurance information.
• Schedule patient appointments and maintain appointment diary.
• Ensure accuracy of patient demographics and data in system.
• Provide exceptional customer service and respond to inquiries.
• Verify insurance details and eligibility when needed.
• Maintain department quality standards and documentation.

Skills

Customer service

Communication skills

Computer literacy

Microsoft Office

Medical terminology

Registration experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Broadlawns Medical Center is hiring a Patient Access Representative at Drake for full-time coverage. The role focuses on registering patients, collecting insurance information, and scheduling appointments while delivering exceptional customer service.

Shifts run 8a-6p, with a focus on accuracy, computer use, and effective communication in a busy clinical setting. This is an on-site position at the Drake campus in Kentucky, offering comprehensive benefits and an equal opportunity employer