Patient Access Specialist — Flexible Hours & Hybrid Options

UBMD Pediatrics; Buffalo (NY); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Flexible spending account

Health insurance

Paid time off

Résumé du poste

UBMD Pediatrics is seeking a Patient Access Representative to provide a welcoming check-in experience and ensure smooth scheduling. You will schedule appointments, collect patient and insurance information, verify coverage, and prepare charts to support daily operations.

This full-time, onsite role in Buffalo requires strong communication, attention to detail, and the ability to multitask with empathy. You will answer phones, process referrals, manage mail and faxes, and uphold patient

Qualifications

• Familiarity with medical terminology and EMR systems.
• Exceptional communication skills and professional demeanor.
• Ability to multitask and work under pressure with empathy.
• Commitment to confidentiality when handling patient information.
• Strong attention to detail and reliability.

Responsabilités

• Schedule appointments and ensure a smooth patient experience from booking to arrival.
• Collect patient and insurance information, complete forms, and follow protocols; inform patients of important details.
• Assist with pre-registration, verify insurance, and prepare charts.
• Answer phone calls, direct inquiries, and record patient interactions accurately.
• Manage incoming mail, faxes, and referral requests.
• Perform general office duties (filing, scanning, document preparation).
• Deliver exceptional customer service to create a positive patient experience.
• Perform other tasks as assigned.

Connaissances

Medical terminology

Excellent communication

Multitasking under pressure

Confidentiality and empathy

Professional demeanor

Formation

High School Diploma or equivalent

Outils

EMR systems

Description du poste

UBMD Pediatrics is seeking a Patient Access Representative to provide a welcoming check-in experience and ensure smooth scheduling. You will schedule appointments, collect patient and insurance information, verify coverage, and prepare charts to support daily operations.

This full-time, onsite role in Buffalo requires strong communication, attention to detail, and the ability to multitask with empathy. You will answer phones, process referrals, manage mail and faxes, and uphold patient