Patient Access Specialist - Fast-Paced, Patient-Centered

UVA Health System; Haymarket (VA); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Retirement Savings

Disability Insurance

Health Savings Plans

Education Support

Job summary

UVA Health System is seeking a Patient Access Specialist for the Emergency Department and outpatient areas. You will greet patients, complete registrations, verify demographics and insurance, collect signatures, and guide patients through financial resources with care and accuracy.

You'll work in a collaborative outpatient registration team with full-time daytime schedule and rotating weekend/holiday shifts.

Qualifications

• Education: High School Graduate or Equivalent.
• Experience: None.
• Licensure: None.

Responsibilities

• Welcoming patients and completing registration and check-in processes.
• Verifying demographic information, insurance coverage, and required documentation.
• Collecting patient signatures and ensuring records are complete and accurate.
• Assisting patients with financial assistance resources and navigating applications.
• Supporting scheduled appointments and walk-in services (labs, imaging, EKGs).
• Responding to departmental communications and system changes.
• Collaborating with teammates and departments to move patients efficiently through care.
• Floating between outpatient registration areas as needed.

Skills

Attention to detail

Customer service

Strong communication skills

Adaptability

Education

High School diploma or equivalent

Tools

Epic

Job description

UVA Health System is seeking a Patient Access Specialist for the Emergency Department and outpatient areas. You will greet patients, complete registrations, verify demographics and insurance, collect signatures, and guide patients through financial resources with care and accuracy.

You'll work in a collaborative outpatient registration team with full-time daytime schedule and rotating weekend/holiday shifts.