PATIENT ACCESS SPECIALIST-EC PRN

Phoebe Putney Health System; Albany (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Phoebe Putney Health System is seeking a Patient Access Associate to support front-desk operations at the Albany campus. You will help with admissions, verify insurance, collect payments, and educate patients on their rights and responsibilities.

The role requires strong organizational skills, attention to detail, and the ability to handle confidential information in a busy hospital environment. On-site position with opportunities for professional growth.

Qualifications

• Requires High School Diploma or GED.
• Associate degree in a related field preferred (2-year).
• Preferred 1-2 years in a health-related field (hospital or physician's office).
• CPAR Certification must be obtained within 20 months of hire; Georgia Work Ready certification.

Responsibilities

• Organizational skills for patient access: manage time, set priorities, and ensure timely processing of admissions.
• Educate patients and designated individuals on their rights and responsibilities as hospital patients.
• Secure all federally and state mandated forms (HIPAA, Advance Directives, Medicare forms, etc.).
• Verify insurance eligibility and collect payments at the point of service.

Skills

Time management

Patient education

Prioritization

Education

High School Diploma or GED

Associate Degree in related field

Job description

Qualifications

• High School Diploma or GED (Required)
• 2 year / Associate Degree in in a related field (Preferred)

Work Experience

1 - 2 years Health related field (hospital or Physician's office) (Preferred)

Licenses and Certifications

Required Certifications/Licensures:

• CPAR Certification must be obtained within 20 months of hire
• Georgia Work Ready certification

Essential Functions

ORGANIZATIONAL SKILLS - PATIENT ACCESS:

• Must be proficient in time management and identifying priorities.
• Analyze and disseminate physician orders to appropriately match services to the planned admission.
• Responsible for educating patients and designated individuals on their rights and responsibilities as a hospital patient.
• Securing all federal and state mandated forms (i.e., self-pay forms, Joint Commission, HIPAA, Advance Directives, waivers, Advance Beneficiary Notices, Medicare Secondary Payer Questionnaire, etc.).
• Instrumental in verifying eligibility of insurance and other forms of reimbursement along with collecting money due at the point of service.

Additional Duties

• Adheres to the hospital and departmental attendance and punctuality guidelines.
• Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.

For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.

Wears protective clothing and equipment as appropriate.