PATIENT ACCESS SPECIALIST-EC Full-Time

Phoebe Putney Health System; Albany (GA); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Phoebe Putney Health System is seeking a Patient Access role focused on coordinating admissions and ensuring accurate patient information at the point of entry. The position requires a high school diploma or GED, with preferred associate degree and 1–2 years in a health setting.

Responsibilities include time management, handling physician orders, educating patients on their rights, securing required forms, and verifying insurance while collecting payments as needed.

Qualifications

• High School Diploma or GED is required.
• 2 year / Associate Degree in a related field preferred.
• 1-2 years health-related field experience preferred.
• CPAR certification must be obtained within 20 months of hire.
• Georgia Work Ready certification is required.

Responsabilités

• Proficient time management and prioritization to manage patient access tasks.
• Analyze and disseminate physician orders to match services to planned admissions.
• Educate patients and designated individuals on their rights and responsibilities as hospital patients.
• Secure all required federal and state forms (e.g., HIPAA, Advance Directives, Medicare/insurance forms).
• Verify insurance eligibility and collect payments at the point of service.

Connaissances

Time management

Prioritization

Patient education

HIPAA compliance

Customer service

Formation

High School Diploma or GED

Associate Degree in related field

Description du poste

Qualifications

• High School Diploma or GED (Required)
• 2 year / Associate Degree in in a related field (Preferred)

Work Experience

1 - 2 years Health related field (hospital or Physician's office) (Preferred)

Licenses and Certifications

Required Certifications/Licensures:

• CPAR Certification must be obtained within 20 months of hire
• Georgia Work Ready certification

Essential Functions

ORGANIZATIONAL SKILLS - PATIENT ACCESS:

• Must be proficient in time management and identifying priorities.
• Analyze and disseminate physician orders to appropriately match services to the planned admission.
• Responsible for educating patients and designated individuals on their rights and responsibilities as a hospital patient.
• Securing all federal and state mandated forms (i.e., self-pay forms, Joint Commission, HIPAA, Advance Directives, waivers, Advance Beneficiary Notices, Medicare Secondary Payer Questionnaire, etc.).
• Instrumental in verifying eligibility of insurance and other forms of reimbursement along with collecting money due at the point of service.

Additional Duties

• Adheres to the hospital and departmental attendance and punctuality guidelines.
• Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.

For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.

Wears protective clothing and equipment as appropriate.