Patient Access Specialist: Data-Driven Patient Experience

Ensemble Health Partners; Johnson City (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Associate Benefits

Professional development

Recognition

Job summary

Ensemble Health Partners is seeking a Patient Access Associate Specialist to ensure a seamless patient experience through accurate registration and access within the revenue cycle.

The role emphasizes data integrity, regulatory compliance, and contributing to KPIs such as first-pass claim rates while delivering empathetic, professional service to patients and collaborating with clinical and administrative teams.

Qualifications

• Experience in patient registration and data collection is preferred.
• Familiarity with HIPAA and healthcare privacy regulations.
• Strong attention to detail and empathy in interactions.

Responsibilities

• Manage patient registration and access processes accurately.
• Ensure data accuracy and regulatory compliance.
• Serve as first point of contact for patients onsite.
• Explain consent forms and obtain signatures.
• Communicate financial responsibilities clearly and professionally.
• Support other departments and facilities as needed.
• Auditing and reporting to ensure account accuracy.

Skills

Customer service

HIPAA compliance

Data entry

Job description

Ensemble Health Partners is seeking a Patient Access Associate Specialist to ensure a seamless patient experience through accurate registration and access within the revenue cycle.

The role emphasizes data integrity, regulatory compliance, and contributing to KPIs such as first-pass claim rates while delivering empathetic, professional service to patients and collaborating with clinical and administrative teams.