Patient Access Specialist/Coordinator-PAS-Full Time Days-Temecula Valley Hospital

Universal Health Services; Temecula (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Patient Access Coordinator to join their team. In this vital role, you will be responsible for managing patient registrations, ensuring accurate demographic and financial information, and maintaining effective communication with patients and hospital staff. This position offers a rewarding work environment with opportunities for growth and development within a leading healthcare organization. If you are passionate about patient care and possess strong interpersonal skills, this opportunity is perfect for you.

Benefits

Challenging and rewarding work environment

Growth and development opportunities

Competitive compensation

Excellent Medical, Dental, Vision and Prescription Drug Plan

401k plan with company match

Qualifications

• One year of experience in a hospital admitting or medical business office preferred.
• CPI Certification within the first 90 days is required.

Responsibilities

• Obtain accurate demographic and financial information for patient registrations.
• Ensure correct insurance coding and room placement for patients.

Skills

Medical Terminology

Effective Communication

Interpersonal Skills

Problem Solving

Insurance Knowledge

Office Procedures

Typing Skills

Computer Keyboard Knowledge

Education

High School Graduate or Equivalent

CPI Certification

Job description

Responsibilities

About Temecula Valley Hospital Temecula Valley Hospital (TVH), part of Southwest Healthcare, brings advanced technology, innovative programs, patient-centered and family sensitive care to area residents. The hospital features 140 private patient rooms; emergency care; advanced cardiac and stroke care; orthopedics; general and surgical specialties. TVH is nationally recognized for Patient Safety designated by The Leapfrog Group as a Top Hospital in both 2017 and 2020 and has received 10 “A” Leapfrog Hospital Safety Grades, most recently in Spring 2023. The hospital was recently recognized by U.S. News & World Report’s Best Hospitals 2023-2024 for Heart Attack, Heart Failure and Stroke, Pneumonia and COPD, as well as the Healthgrades 2022 Cardiac Surgery Excellence Award. TVH is a DNV Certified Comprehensive Stroke Center and has received eight Women’s Choice Award Achievements as One of America’s Best Hospitals for Stroke Care and One of America’s Best Hospitals for Patient Safety.

Patient Access Coordinator

The Patient Access Specialist/Coordinator (PAS) demonstrates a solid knowledge of the registration process. PAS Specialist is responsible for obtaining all accurate demographic and financial information, completing any and all registrations. Corrects selection of insurance coding and insurance descriptions using tools such as the Rolodex in SMS, Matrixes for contracted medical groups and the Internet; completes all Status Transfers; ensures correct room placement for patients; and runs and accepts the HDX reports on all insurances that apply. Additionally, this role obtains and ensures that all necessary notification, authorizations, verification of benefits and tracking numbers for all accounts/insurances are obtained.

Essential Job Duties:

1. Knowledge of medical terminology
2. Ability to communicate effectively, both verbally and non-verbally
3. Demonstrated strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and hospital staff at all times
4. Ability to discuss personal and financial matters with patients and/or their representatives.
5. Good problem solving and process efficiency skills
6. Knowledge of insurance benefits, covered services and collection procedures for all insurance programs for acute facilities
7. General knowledge of office procedures and ability to utilize resources in an organized manner
8. Type 35-40 words per minute
9. Knowledge of computer keyboard

Qualifications

Experience/Training/Education:

• One-year experience in a hospital admitting or medical business office, with computer experience preferred
• High School graduate or equivalent preferred
• CPI Certification within the first 90 days

This opportunity offers the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match