Patient Access Specialist

Oklahoma Children's Hospital OU Health; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Oklahoma Childrens Hospital OU Health is seeking staff to support patient registration, insurance verification, and payment processing. The role emphasizes accurate charting, professional patient interactions, and adherence to hospital policies.

Applicants should have a high school diploma or GED, strong communication skills, and basic computer proficiency to handle clerical tasks and daily deposits. Training is provided, with opportunities to grow within OU Health."

Qualifications

• Clear verbal and written communication.
• Strong customer service orientation.
• Effective interpersonal skills.
• Proficient in PC applications.
• Basic math and clerical skills.

Responsibilities

• Interview patients at workstation or bedside to obtain necessary account information.
• Ensure charts are completed and accurate.
• Verify insurance and obtain pre-certification/authorization.
• Verify insurance benefits and calculate and collect patient liable amounts.
• Explain policies regarding services, charges, and payments.
• Process patient charts and registration paperwork.
• Welcome patients and family members professionally.
• Assign coverages and research the patient's visit history.
• Prepare daily deposits and maintain cash drawer integrity.
• Register and admit patients after hours.
• Escort patients or arrange for escort services.
• Attend mandatory education and training sessions.

Job description

Oklahoma Childrens Hospital OU Health is seeking staff to support patient registration, insurance verification, and payment processing. The role emphasizes accurate charting, professional patient interactions, and adherence to hospital policies.

Applicants should have a high school diploma or GED, strong communication skills, and basic computer proficiency to handle clerical tasks and daily deposits. Training is provided, with opportunities to grow within OU Health."