Patient Access Specialist

Syneos Health Commercial Solutions; Raleigh (NC); On-site; USD 75,000 - 105,000; Full time

Job summary

Syneos Health is seeking a Patient Access Specialist in the Raleigh, NC area to drive access and reimbursement activities for neuroscience products across inpatient/outpatient settings. You will leverage strategic insights to support formulary access, benefits investigation, and care transition initiatives within assigned accounts.

The role requires a Bachelor’s degree, 5 years of healthcare sales experience, and proven abilities in building customer relationships and navigating access

Qualifications

• Bachelor’s degree required.
• 5 years of healthcare sales experience.
• Understanding of access and reimbursement landscape.
• Experience in building customer relationships and large accounts.
• Willingness to travel up to 30% with a valid driver's license.

Responsibilities

• Act as extension of HUB to support patients and accounts.
• Provide reimbursement education for PHI and prior authorizations.
• Educate on FDA/state requirements for handling controlled medications.
• Collaborate with IDNs, hospitals, pharmacies, and mental health centers.
• Direct customers to key education resources and HUB personnel.

Skills

Healthcare sales

Access & reimbursement landscape

Customer relationships

Territory travel

Education

Bachelor's Degree

Job description

Description

You are an expert facilitator: you open doors, foster communication, and bridge the gap. In this role, you will be responsible for the successful growth of patient access initiatives of our client within the assigned geographic territory. The primary focus of the Patient Access Specialist is to leverage strategic insights within targeted interconnected inpatient/outpatient systems to achieve identified business objectives including formulary access, reimbursement support, care transition support, and site of care offerings across the neuroscience portfolio. You will:

• Act as an extension of the HUB
• Provide reimbursement education leveraging Patient Healthcare Information (PHI) to support the benefits investigation and prior authorization processes for neuroscience products and administration/observation
• Provide education on operational requirements per FDA, federal, and state level requirements for the handling of a controlled medication
• Work with stakeholders to include customer targets within Integrated Delivery Networks, Hospitals, Pharmacies specializing in Mental Health, Community Mental Health Centers, and other community settings where mental health patient populations are managed to ensure that the activities of the PAS contribute to the achievement of the objectives
• Direct customers to key education resources as needed, including HUB and reimbursement questions
• Bachelor’s Degree
• 5 years’ experience in healthcare sales
• Understanding and experience in the access and reimbursement landscape
• Experience in building customer relationships, large account management, or related expertise (targeting, developing, and maintaining a customer base)
• Demonstrated track record of achieving/exceeding responsibilities, goals and objectives
• Current driver’s license and clean driving record along with the ability to travel overnight up to 30%
• Must live within territory or within territory boundaries.

Essential Requirements

• Bachelor’s Degree
• 5 years’ experience in healthcare sales
• Understanding and experience in the access and reimbursement landscape
• Experience in building customer relationships, large account management, or related expertise (targeting, developing, and maintaining a customer base)
• Demonstrated track record of achieving/exceeding responsibilities, goals and objectives
• Current driver’s license and clean driving record along with the ability to travel overnight up to 30%
• Must live within territory or within territory boundaries.

Desired Requirements

• MBA
• 2+ years demonstrated in-depth knowledge of the mental health market
• Working knowledge of the targeted geographical area with existing understanding of the local healthcare environment (hospitals, systems, referral patterns)
• Ability to utilize customer relationships and develop traditional and non-traditional customer relationships to further business opportunities

Why Syneos Health?

Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.