Patient Access Manager

Syneos Health Commercial Solutions; Miami (FL); On-site; USD 95,000 - 140,000; Full time

Job summary

Syneos Health Commercial Solutions seeks a Patient Access Manager to lead the district's Patient Access Specialists, directing reimbursement education and prior authorization processes for neuroscience products.

You will ensure team performance aligns with business goals, travel up to 75%, and stay compliant with regulations while living within the territory.

Qualifications

• Bachelor’s degree required.
• 8+ years in reimbursement/healthcare/pharma roles.
• Specialty pharmacy channel experience; CMS policy knowledge.
• Valid driver’s license and up to 75% travel.
• Must live within territory boundaries.
• Advanced degree preferred.
• 3+ years in reimbursement leadership.
• Experience in CNS therapeutic area.

Responsibilities

• Lead, manage and develop Patient Access Specialists to meet goals.
• Direct reimbursement education and PHI use for neuroscience products.
• Develop plans to support benefits investigation and prior authorization.
• Communicate and motivate district members to deliver customer value.
• Remain versed in regulatory compliance and training.

Skills

8+ years experience

Specialty pharmacy

CMS policy knowledge

Travel up to 75%

Territory residency

Education

Bachelor’s degree

Advanced degree

3+ years in field reimbursement leadership

Experience in CNS area

Job description

Description

You propel tactical direction and bring unity to complex business relationships.In this role, you will be responsible for the successful launch of patient access initiatives of our client within the assigned geographic region. The primary focus of the Patient Access Manager is to ensure that the activities of the Patient Access Specialists contribute to the achievement of the objectives. You will:

• Lead, manage and develop the skill sets and performance of the Patient Access Specialists to achieve/exceed specific business goals. Attract, coach and retain individuals who will ensure high level performance.
• Direct Patient Access Specialists in providing reimbursement education and leveraging patient healthcare information (PHI) for neuroscience products
• Develop plans that effectively help Patient Access Specialists translate and support the benefits investigation and prior authorization processes for neuroscience products and administration/observation
• Provide communication and motivation to all members of the district toward delivering the expectations of the customer. Reinforce the value that we are customer driven.
• Remain fully versed in compliance regulations including legal and regulatory and ensure team is equally trained
• 8+ years in reimbursement, contract strategy, managed care sales, Part B/ Medical benefit, and/or healthcare/pharmaceuticals
• Specialty pharmacy channel experience; CMS policy and process knowledge
• Current driver’s license in good standing along with the ability to travel overnight up to 75%
• Must live within territory or within territory boundaries.

Description

You propel tactical direction and bring unity to complex business relationships.In this role, you will be responsible for the successful launch of patient access initiatives of our client within the assigned geographic region. The primary focus of the Patient Access Manager is to ensure that the activities of the Patient Access Specialists contribute to the achievement of the objectives. You will:

• Lead, manage and develop the skill sets and performance of the Patient Access Specialists to achieve/exceed specific business goals. Attract, coach and retain individuals who will ensure high level performance.
• Direct Patient Access Specialists in providing reimbursement education and leveraging patient healthcare information (PHI) for neuroscience products
• Develop plans that effectively help Patient Access Specialists translate and support the benefits investigation and prior authorization processes for neuroscience products and administration/observation
• Provide communication and motivation to all members of the district toward delivering the expectations of the customer. Reinforce the value that we are customer driven.
• Remain fully versed in compliance regulations including legal and regulatory and ensure team is equally trained

Essential Requirements

• Bachelor’s degree
• 8+ years in reimbursement, contract strategy, managed care sales, Part B/ Medical benefit, and/or healthcare/pharmaceuticals
• Specialty pharmacy channel experience; CMS policy and process knowledge
• Current driver’s license in good standing along with the ability to travel overnight up to 75%
• Must live within territory or within territory boundaries.

Desired Requirements

• Advanced degree
• 3+ years in a field reimbursement and access leadership position
• Experience in CNS therapeutic area

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. At times, we will consider transferable skills from previous roles.

Why Syneos Health?

Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.