Patient Access Specialist

High Desert Heart and Vascular; Meridian (ID); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Disability insurance

Employee assistance program

Job summary

High Desert Heart and Vascular is seeking a Patient Access Specialist to join our outpatient cardiology team. The role emphasizes friendly patient interaction, efficient scheduling, and accurate data entry in the EMR.

You will handle calls, co-pays, referrals, and insurance verification to ensure smooth patient flow. The ideal candidate has a high school diploma, at least one year in a fast-paced receptionist role, and strong customer service skills.

Qualifications

• High School Diploma or equivalent required.
• Minimum one year of experience in a receptionist position in a fast-paced environment.
• Medical office experience in a multi-provider office preferred.
• Computer proficient with good typing skills.
• Prior experience with EMR preferred.
• Excellent customer service skills and positive attitude.
• Ability to multi-task.
• Detail oriented.

Responsibilities

• Greet patients in a courteous, professional, and timely manner.
• Provide exceptional customer service and phone support for high-volume calls.
• Register patients in EMR and verify demographics.
• Collect co-payments and post payments accurately in EMR.
• Schedule appointments and coordinate referrals as needed.
• Maintain clean and presentable reception and waiting areas.
• Identify accepted insurance plans and verify eligibility.

Skills

Customer service

Typing

Communication

Multitasking

Education

High School Diploma

Tools

EMR system

Job description

Are you seeking new career opportunities, great wages, excellent benefits, and work-life balance? Follow your heart to High Desert Heart and Vascular!

At High Desert Heart and Vascular, we are looking for friendly, dependable, and compassionate Patient Access Specialist to perform day-to-day administrative support to the clinical office in a manner consistent with High Desert Heart's Vision of providing High Quality, low cost and ease of access to Cardiovascular care in the community.

When you work with High Desert Heart and Vascular, you will enjoy a dedicated and experienced staff, competitive wages, excellent benefits, and the following rewards and incentives:

• No Nights, weekends, or holidays!
• Affordable Medical, Dental, and Vision plans
• Paid Time Off (PTO)
• Retirement savings plan with 3% match
• Life insurance
• Paid Short-Term Disability
• Paid Long-term Disability
• Various Employee Programs & Discount
• Employee Assistance Program (EAP)

High Desert Heart and Vascular is an independently owned and operated, cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking experienced professionals to join our team in our outpatient cardiology setting.

RESPONSIBILITIES:

• Provides support to the clinic, physicians, billing, clinical staff, and most importantly, the patient.
• Provides exceptional customer service.
• Responsible for greeting all patients in a courteous, professional, and timely manner.
• Provides friendly and efficient telephone services, handling high-volume calls, screening inquiries for urgency, coordinating referrals with clinical staff and external providers, and ensuring seamless patient care.
• Registers patients in EMR system, verifies demographics and updates accordingly.
• Collects co-payments, prepares patient receipts, and posts payments accurately via EMR.
• Collects external/internal mail daily basis and distributes appropriately.
• Keeps reception area and waiting rooms clean and presentable.
• Able to identify all accepted insurance plans and cards.
• Checks insurance eligibility obtains patient insurances referrals as needed.
• Performs daily chart preparation ensuring that required documentation is prepared in advance to ensure efficient patient flow.
• Schedules appointments either via phone or in person.
• Respects and maintains patient privacy and dignity.

REQUIREMENTS:

• High School Diploma or equivalent required
• Minimum one year of experience in a receptionist position in a fast-paced environment
• Medical office experience in a multi-provider office preferred.
• Computer proficient with good typing skills
• Prior experience with the use of an Electronic Medical Record (EMR) preferred.
• Excellent customer service skills and positive attitude
• Ability to multi-task
• Detail oriented
• Strong communication skills and pleasant phone manners

Suppose you are passionate about delivering exceptional patient care and have a background in medical office service delivery. In that case, we invite you to join our team at High Desert Heart & Vascular.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)

Medical Specialty:

• Cardiology

Schedule:

• Monday to Friday
• No weekends

Experience:

• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)
• Medical office: 1 year (Required)

Ability to Commute:

• Meridian, ID 83642 (Required)

Work Location: In person

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Cardiology

Schedule:

• Monday to Friday
• No nights
• No weekends

Work Location: In person